GoBoat Float DC boat Washington

Customer service

We want to make the GoBoat experience as easy as possible for you. Therefore, most of the administration of your trip is set up as self-service so you don't have to wait for us, e.g.:

  • All bookings and payments can be made online
  • At any time you can add extra products to your booking - just click the link in you booking confirmation email
  • You can rebook or get a voucher for the full amount until 24 hours before departure - just use the link in the booking confirmation email
  • Any questions you might have are most likely answered in our FAQ - check it for fast answers to your inquiries
  • Please remember the person booking the boat must show a government issued ID when you check in

Are you looking to book as a company or organisation, please check this page.

Contact details

Email: info@goboatus.com

Send us an email if the self service options and FAQ don't suffice. We strive to answer within one work day.

Tell: +1 (202) 941-1816

Phone opening hours are Monday to Friday from 10.00 til 13.00. If possible, please use the email or self serving option. We can't edit or cancel your booking by phone.

The Wharf, DC - AKA FloatDC by GoBoat

The National Harbor, MD

Maps of the GoBoat harbors

Arrow left
Arrow right

Maps of the GoBoat harbors

Featured image for the Float DC at The Wharf location
Featured image for the National Harbor, MD location

Float DC at The Wharf

National Harbor, MD

Do you want to see where you you can sail and what to see? Do you want to make a route before you sail? Here you can find the maps of the water of each location. We have paper copies of the maps in all boats as well.

Your event at GoBoat

Are you interested in GoBoat hosting your next private event? If you need 4 or more boats for an event, then please contact us on info@goboatus.com. If you only need boats for an event with no extras, or need 1-3 boats you can rent them yourself here.

If you want to sail with us as an organisation or company, please go here.

Collabs with GoBoat

If you are interested in collaborating with GoBoat, please email info@goboatus.com.

Please note that we are unable to sponsor free boat trips with a few exceptions. Read more here.

Press contact

Contact CMO in GoBoat, Eric Ziengs for press related inquiries at eric@goboatus.com.